SMS Terms of Service

Discovery Clinical Trials / JoinDiscoveryTrials.com Effective Date: June 1, 2025 Last Updated: June 2026

1Purpose

These SMS Terms of Service ("Terms") govern the SMS/text messaging program provided by Discovery Clinical Trials ("Discovery Trials," "we," "our," or "us"). By opting in to receive SMS messages from Discovery Trials, you agree to these Terms.

These Terms govern your participation in the Discovery Trials SMS program, which provides reminders, study updates, scheduling notices, and relevant research information via text message.

3Program Description

Our SMS program may include:

  • Appointment reminders and scheduling updates
  • Notifications about study eligibility and enrollment
  • General research communications related to ongoing studies
  • Study-related visit confirmations or important instructions

4Message Frequency

Message frequency will vary depending on study participation, but you can generally expect no more than 4–6 messages per month.

5Message and Data Rates

Message and data rates may apply. Please consult your mobile carrier for details.

6Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying with one of the following keywords:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

After we receive your request, we will send one final confirmation message and then stop sending further messages.

7Help Instructions

For assistance, reply HELP at any time. You may also contact us at:

8Supported Carriers

Our SMS program is supported by most major U.S. carriers. However, delivery is not guaranteed and may vary depending on network availability.

9No Liability for Delays or Undelivered Messages

Carriers and Discovery Trials are not responsible for delayed, lost, or undelivered messages.

10Privacy and Data Security

Your privacy is important to us. Discovery Trials complies with applicable privacy and data protection laws, including HIPAA (Health Insurance Portability and Accountability Act).

  • Your personal information, including your phone number, will only be used for study-related communication.
  • We do not sell, rent, or share your mobile number with third parties for marketing purposes.
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SMS is not a secure method of communication. Please do not include personal health details when replying to messages.

For more details, please review our full Privacy Policy.

11Eligibility

You must be at least 18 years old to opt in to our SMS program. By participating, you affirm that you meet this requirement or have parental/guardian consent.

12Changes to Terms

Discovery Trials reserves the right to update or modify these Terms at any time. Changes will be posted on our website, and we may also notify you via SMS or email. Continued participation in the program after updates constitutes acceptance of the revised Terms.

13Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes shall be resolved through binding arbitration on an individual basis and not as part of a class action.

14Intellectual Property

All content related to our SMS program, including messages, images, logos, and branding, is the property of Discovery Clinical Trials and is protected under intellectual property law. Unauthorized use is strictly prohibited.

15Prohibited Conduct

You agree not to use our SMS program to:

  • Transmit unlawful, offensive, or abusive content
  • Attempt unauthorized access to our systems
  • Misuse the SMS service in a way that could disrupt or harm Discovery Trials, its studies, or its participants

16Contact Us

For questions or concerns regarding these SMS Terms of Service, please contact:

Discovery Clinical Trials

4242 Medical Dr Building 5, San Antonio, TX 78229